Contact Gold-i Support

COVID-19: We remain committed to providing ongoing 24/5 support via our global operations to ensure your business can continue to operate as normal.

Read the full update.

Standard Support

Ask the team any questions or raise concerns during the standard working hours: Monday to Friday 08:00 - 18:00 GMT/BST 08:30 - 17:30 CST.

Telephone:

Global: +44 1483 668989

China: +86 21 6116 0791

Email:

helpdesk@gold-i.com

Skype:

goldisupport

Emergency Support

Emergency cover for critical issues that are impacting a live trading environment. Available 24/7. 

Telephone:

+44 800 242 5254

Email:

emergency@gold-i.com

We are constantly looking for ways to improve and welcome any feedback you can give via our Client Survey.